Privacy Policy

At Second Language Education Institute (SLEI), we are committed to protecting the privacy and security of our students, visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://slei.lk/.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
Information voluntarily provided by you, including:

• Full name
• Email address
• Phone number
• Address
• Date of birth (if required)
• Educational details

b. Payment Information
Payment details required for course registrations or other services are securely processed through trusted third-party payment providers. We do not store full card or banking details on our servers.

c. Technical Information
We may automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited and browsing activity

2. How We Use Your Information

We may use your information for the following purposes:

• To provide educational services and course enrollments
• To process payments and issue confirmations
• To communicate important updates and announcements
• To provide customer and student support
• To improve our website, courses, and services
• To personalize your learning experience
• To maintain website security and prevent fraud or misuse

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share information only in the following situations:

• Service Providers: Trusted third-party providers who assist with payment processing, hosting, communication, or technical support.
• Legal Requirements: When required by law, regulation, court order, or government authority.
• Protection and Security: To protect the rights, safety, and security of SLEI, our users, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality.

You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

7. Children's Privacy

Our services are intended for students and learners. For users under the age of 18, parental or guardian consent may be required where applicable.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date.

We encourage users to review this policy periodically to stay informed about how we protect personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our official website:

https://slei.lk/